Terms of service.

Estimates and authorisation

Estimates are based on the condition of the bike at inspection. We will not exceed an approved quote without contacting you first. Additional work requires your approval, recorded online, by email or by phone note.

Parts

Special-order parts may require a deposit. Parts supplied by the customer are installed at the customer's risk and are not covered by our workmanship warranty.

Storage and collection

Completed repairs should be collected within 14 days. After 30 days we may charge a storage fee of $10 per day. After 90 days, uncollected bikes may be sold to recover unpaid work and storage, after reasonable attempts to contact you.

Payment

Payment is due at pickup unless otherwise agreed. We accept cash, debit, credit and Interac e-transfer. Prices are in Canadian dollars and exclude applicable taxes.

Risks of repair

Some repairs involve seized, corroded or damaged components that can fail during removal. We will tell you when we expect this and get your approval before proceeding. We are not responsible for pre-existing damage that we identify and disclose.

Liability

Our liability is limited to the cost of the repair performed. We are not liable for consequential losses. Nothing in these terms limits rights you have under Ontario consumer protection law.

Contact

Unchained Bicycle Repairs, 48 Queen St E, Unit 12, Cambridge, ON N3C 2A8 · [email protected] · 519-221-9711